Return & Refund
To ensure a proper customer satisfaction we have delivery denial and 3-day return policy, in case of different, damage or defective product.
To be eligible for a return, your item must be in the same condition that you received it, unused. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info: kuberfurniture@gmail.com or call us on+91 8949193724
If your return is accepted, You can deny the delivery and ask the delivery executive to take back the product. Or, if you are not available at the time of delivery to inspect the item. Please feel free to let us know within 7 days of delivery. So, we can take a request for return. Post acceptable of return request our pickup team will reach you place to inspect the product and collect the item from your place.
You can always contact us for any return question at info : kuberfurniture2022@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we do not refund or reissue any coupon used in the item.
Exchanges
Resolution: Once you report the issue, our team will work with you to resolve it promptly. Depending on the nature of the issue, we may provide a replacement. Verification of the damage or defect will be required. This process will done within 7 days.
Replacement: Once we receive damaged product we will process and deliver the replacement or exchange product within 6 to 7 days
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, you an request for an exchange of the item and it will be done by our customer care executive over the call, chat or email option.
